Contact

How Can We Help Today?

Owned and operated by Revive Home Sanctuary, our team is ready to help with orders, product questions, or planning your perfect patio.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@ReviveHomeSanctuary.com
Within 24 hours
Phone
754-254-0693
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours for quick answers
Usually under 5 minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your pergola, fire pit table, or patio set ships, you will receive a tracking number by email. You can use that number to follow your delivery status in real time through the carrier's website.

What is your return policy?

We offer 30-day returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process.

Can I exchange an item for a different style or finish?

Yes, exchanges are available within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the steps.

How do I choose the right patio dining set size for my space?

Start by measuring your deck or patio area and leaving at least two feet of clearance around the table for comfortable seating. Our team can help you narrow down the best fit based on your dimensions and how many guests you typically host.

Are your fire pit tables safe to use on a wooden deck?

Many of our fire pit tables are designed with heat-resistant bases, but placement depends on the specific model and your deck material. We recommend reviewing the product specifications or contacting us so we can suggest the best setup for your outdoor space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Order Status or Tracking
Pergola or Fire Pit Table Question
Patio Set Sizing and Selection
Returns or Exchanges
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Quick Replies

Most emails and messages are answered within one business day so your project stays on track.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

Not the right fit for your patio or deck? Our return policy gives you 30 days to decide.

Free Continental Shipping

Most orders ship free within the Continental U.S., with 1 to 3 day handling and 5 to 8 day transit.